IT Delivery Optimization

Delivery management is responsible for the end-to-end process of delivering the IT product to the user: reduces the time from idea to product launch (so called Time-To-Market) and increases predictability.

How Delivery management works:

• Analyze IT delivery process gaps, propose changes optimizations;
• Increase the transparency of processes: setup process metrics, visualize work, describe
  clear rules;
• Set up feedback loops;
• Analyze performance through metrics: build dashboards, identify problems/points of
  growth;
• Propose management framework, adapt and implementing it;
• Provide training to team leaders and their teams.

What Delivery management gives to Customer:

• Transparency of feature delivery to business units;
• Define set of metrics, set up metrics gathering process;
• Configure dashboards for Teams/ Platforms / TOP management;
• Maturity of teams and processes;
• Basic set of practices formation;
• Scaling of practices in business and IT units;
• Encourage knowledge sharing.

We provide a comprehensive service for setting up or optimizing delivery management processes. The amount of work depends on the current state of the processes in the Customer’s organization, the number of required metrics and control tools, but the main thing is the readiness of the Customer’s team to acept changes. The typical cycle of such a project is a quarter, the initial cycle takes from 6 months.